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Cancellation Policy

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Contact Dr. Nash

Cancellation

What is your cancellation policy?

When you make an appointment, I reserve that time specifically for you. If you do not show or cancel late, I lose revenue, but just as importantly, I lose time. Therefore, you are requested to notify me as soon as possible, but no later than 24-hours in advance, if you need to cancel or reschedule a session. Without such notification, you will be charged the full fee for the session.

Please call my voice mail and leave a message to cancel or reschedule. My voice mail has a time and date marker that indicates when your call was received. If you cancel or miss a session, I call back to see what happened and to see if we can reschedule.

This means, if you are starting to feel sick the day before, it is wise to cancel or reschedule. Likewise, you need to anticipate when something may come up at work that would prevent your attending your scheduled session.

Dr. Joyce Nash, PhD    (650) 329-1000